NL
Studio policy

Shipping and returns

Shippable orders cost €5.95 within the supported checkout countries and ship free from €75.

01

Delivery

Provide a complete delivery address. Delivery timing depends on destination and carrier; tracking is shared when available.

02

Fourteen-day return period

Notify us within 14 days of receipt and return the unused item in its original condition. Return shipping is normally at your expense unless the item is faulty or incorrect.

03

Exceptions

Opened aftercare products cannot be returned for hygiene reasons. Personalised items, redeemed vouchers and completed digital or reservation services may be excluded where the law permits.

04

Damage or wrong item

Contact us promptly with the order number and clear photos so we can assess a replacement or refund.

Questions can be sent to info@motorink.nl or discussed with us at Jonge Roelensteeg 4A, 1012 PL Amsterdam.

05

Delivery time

We ship within two working days after payment. Unless agreed otherwise, delivery takes place within 30 days; if that is not possible you may cancel the order and receive a full refund.

06

Risk

Risk of loss or damage passes to you on delivery. Report visible transport damage within 48 hours with photos.

07

Digital items

Tattoo vouchers and flash confirmations are sent by email and carry no shipping cost.

08

Return address

Announce your return by email first; we then confirm the return address. Unannounced parcels can be refused. Returns can also be handed in at Jonge Roelensteeg 4A, 1012 PL Amsterdam during opening hours.